Conflict Zen on Alltop Tammy on LinkedIn Tammy on Twitter Tammy on Facebook Tammy on FriendFeed Tammy on Tumblr Tammy at 9rules

When important matters and decisions are on the table for discussion, conversation can get a little tricky and difficult sometimes.
You can prevent the conversation from getting tangled and tripped up by common pitfalls with a little care in language choice and a few simple strategies for staying on track and making clear decisions.
I’ve compiled my [...]

May and June have been a whirlwind, between clients, keynote speeches, and conference presentations. I love months like this one!
Since readers often ask me for examples of how I help clients, here are some samples from the past month: I worked with a smart and committed group of law partners seeking to create a more [...]

If you’re serious about your personal and professional relationships, and your career advancement, Conflict Zen offers you dividends beyond a good read with your morning coffee.
Conflict Zen offers you a way to shape your life. A way to talk through the things that matter most to you, at home and work. A mindset and heartset [...]

I’ve begun my mediation and conflict resolution classes and trainings for years with a relevant conflict resolution quotation from someone famous or particularly astute. So, I get a lot of requests from former students, training participants and others that begin with, “What was that great quote you shared the other day…?”
Now I’ve put my small [...]

In every argument, there’s a moment when you choose to fight. It may not seem a choice, because the moment is fleeting and the decision may not be a conscious one.
But choose you still do. I call such moments “choice points,” because with awareness, you can notice them and make a thoughtful choice about how [...]