Cool conflict resolution tools on a tumblelog

I’ve been playing around with a tumblelog and thought I’d share it with you.

I’ve named it simply: The Conflict Resolution Toolbox. It’s where I’ll occasionally place cool conflict resolution tools and fun sundries I find on the web.

You can subscribe via RSS feed or email by clicking on the “RSS” button at the tumblelog. [Read more...]

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Mastering difficult conversations

If you’re a design professional, you may already subscribe to HOW Magazine, the graphic design community’s trusted source for creative inspiration, business advice, and tools of the trade.

Is the December 2007 issue sitting in your reading pile? Pull it on out and turn to page 85! That’s where you’ll find Mastering Difficult Conversations, for which I was interviewed by author Susan Murphy. The article offers tips for smart communications in six sticky workplace scenarios: [Read more...]

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My holiday visit with four hollywood stars

conflict zen newsLast year around this time, I ran a story about my seasonal visit with four famous Christmas-season television stars known for their hot tempers. A few of you have asked about it in the past few weeks, so here’s the link to the story:

Cooling Holiday Hotheads: Television Stars Confront Their Triggers

And one more gift to you for the holidays: The link to listen to a 1974 recording of John Henry Faulk’s touching Christmas story, a Christmas morning tradition in my home. [Read more...]

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Relationship and resolution roundup, december 2007

My monthly roundups are links to ideas and articles that help make relationships stronger, workplaces more dynamic, conversations more collaborative, and conflict more constructive:

Slacker Manager has a lovely post on the importance of approaching feedback with the right intention, reminding us that feedback isn’t necessarily positive or negative…it just is: There Is No Such Thing as Positive or Negative Feedback. For a bit more on feedback, [Read more...]

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