Robyn McMaster of Brain Based Biz has posted a good resource article on workplace bullying. In Stop Abuse: Bullying in the Workplace, Robyn’s compiled the thinking of a number of professionals who’ve written on the topic, and if you’re a manager or in HR, the article is well worth your read.
I want to add a [...]
Sitting in a faculty meeting last week, I realized I’d just been transported unwittingly to Abilene.
Abilene, Texas, that is.
Abilene in and of itself may be a fine place to visit (I’ve never been). But this particular type of trip to Abilene is one worth avoiding. It’s a form of groupthink known as the Abilene Paradox, [...]
One of my recent conflict resolution workshop participants raised his hand. “How do you know when it’s worth raising an issue and when it would be better to let it go?”
Well that’s sure the $64,000 question! (I’m probably dating myself with that one, eh?)
In the workshop, I showed folks how to figure it out for [...]
The Conflict Resolution Articles Vault is a monthly feature that dips into the archives and shares still-relevant articles from one year ago:
Channeling Elaine: How Seinfeld Helped Me Apologize: Who knew that an episode of Seinfeld would come to my rescue?
5 Simple Ways to Keep Your Cool in Conflict: A few simple, do-able ways to help [...]
Copyright © 2007 by Tammy Lenski. All rights reserved.
A reader has asked me what makes dialogue “genuine,” a question prompted by my tagline, “Jump-start genuine dialogue.”
When I’m coaching a workplace team or a couple in the creation of genuine dialogue around change, conflict or key decisions to be made, I use these criteria for assessing the quality of dialogue:
“Is it true that if a student’s roommate dies, the surviving roommate gets automatic A’s for the semester?” When I was a college dean, a fall term rarely passed without a first-year student asking me that question.
Persistent rumors, urban legends and myths find lives of their own in the workplace, too. The conventional response? Counter [...]
