This is the last in my 10th business anniversary and 4th blogging anniversary retrospective series. Boy, it took a long time for me to select my favorites and it was a fun trip down several years’ worth of memory lanes.
I finally made the decisions based on two criteria: I had fun writing the [...]

“Beware the distancing spiral.” I just came across this note in one of my notebooks from a decade ago and never has a truer thing been said. The note was scribbled in the margin, clearly quoting one of my conflict management professors.
Finding the note made me smile because I just said the same thing twice [...]

My 10th year anniversary retrospective continues with a list of my five most-commented-on articles. They’re on this list if they received the most blog comments and email messages combined.
The vast majority of folks who commented on or wrote to me about these articles did so because the article resonated with them in some way, [...]

Earlier in the month I said that in celebration of 10 years in full-time private practice as a mediator and conflict management coach and consultant, I would be posting a retrospective of articles. This post is the first in that short series, which will continue into next week…If you’re relatively new to Conflict Zen [...]

When I was in my 20s and my mother was still alive, she broke her hip a few weeks before Thanksgiving. Thanksgiving was a major family event each year and my mom had always done it all, a Renaissance woman.
Stuck in a wheelchair, she was sad and unhappy that she wouldn’t be able to handle [...]

I must have done something to annoy the tech gods last week…both my Internet connection and my Dell laptop crossed their arms and refused to do a thing. First the Internet, then the laptop, then both.
So I’m writing this from my shiny new evangelism-inspiring Macbook. As I set it up over the weekend, [...]

Today marks the end of my 10th year in full-time private practice, my 10th year with a single-minded focus on helping people talk things out in their important relationships at work and home. It also marks, almost to the exact day, four years of blogging on the same subject.
Back in 2002, when blogs were still [...]