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Here’s the latest research roundup, my periodic summary of research that gives us practical information for doing conflict and negotiation better:
When Seeing Is Misleading: Clutter Leads to High-Confidence Errors: This study found that people make more “high-confidence” errors when confronted with visual clutter. The authors believe that the implications of the study go beyond [...]

Emma said to me, “I’m constantly second-guessing myself when I’m in conflict with someone. I speak and then later wish I’d said something different. And I hate that I cry when I get angry! It’s so stereotypically female. At work I’m told to ‘buck up’ and stop being so emotional.”
I hear different [...]

Here’s a great resource article by my friend and colleague, Diane Levin: “Leveling the Playing Field: Neutralizing Gender Differences in Negotiation.”
In her post, Diane links to an excellent Harvard Business School article, When Gender Changes the Negotiation, that I also highly recommend, particularly if you’d like some examples of the ways that gender can impact [...]

Deborah Tannen, well-known author of “You Just Don’t Understand,” has a new book on the bestseller list: “You’re Wearing That? Understanding Mothers and Daughters in Conversation.”
This new work continues Tannen’s exploration of the ways that, for women, “conversation is the glue that holds relationships together.” In an interview reported in this week’s New York [...]

Here’s yet another good reason to learn how to do conflict better: Your children aren’t as resilient to parental conflict as you might hope. There are long-term effects, even up to one year later from a single dispute they witness.
In a press release about new research reported in the journal Child Development, [...]

Years ago, when I was a college dean, I clipped out an article by Susan Komives, “Inhabit the Gap.” I came across it in my annual file cleaning this week.
The article’s abstract says, “To…translate knowledge into action, we must examine the ways in which what we know may not always be congruent with what [...]

When I was in grad school 15 years ago, I had a button that said, “71¢.” A lot of men didn’t get it at the time, and a lot of women knew exactly what it was about. From what the Business and Professional Women tell us, I could now go get an [...]