We don’t always see what is right before our eyes, though we tend to think we do.
A few years ago a group of Harvard psychologists conducted a study to explore the ways our agendas influence what we actually see. They had research subjects view a videotape of six people basketball players passing the ball and [...]

When I’m mediating a dispute involving money, I notice how frequently parties want the other side to make the first offer. It’s clear that many people consider it a disadvantage to go first. If you know anything about the concept of anchoring, though, you also know that making the first offer can actually put you [...]