Often, the most profound remarks about the work of untangling disagreements comes from clients.
Yesterday, a mediation client said to me, “We want help turning ‘conversation that become arguments’ into ‘arguments that become conversations’.”
So smart.
I like that description of the kind of mediation I do.
Conflict Zen by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConflictZen.com.
