What if George Carlin had been a mediator instead of a comedian?
I’d like to think he’d have challenged some of the conventions and sacred cows of the conflict resolution world, just like he pushed the envelope with the media.
So I’ll do it instead, though admittedly no George Carlin. While there’s no FCC monitor to bleep you if you utter them, these phrases are dirty words in my lexicon and when I hear them, particularly the first one, I cringe inwardly (and sometimes outwardly).
Phrases like these are traps and black holes for engaging conflict effectively. They complexify conflict even while they purport to simplify it. And they may be giving mediators, mediation and conflict coaches a bad name. [Read more...]
In March