3 simple tricks to calm down during disagreements

It’s funny how frequently people introduce me as an anger management specialist. It used to puzzle me, because I didn’t think of myself that way.

But I get it now: When I help you express disagreement and negotiate more effectively, I’m also helping you manage your emotional state better.

Here, then, are my three simplest tricks for calming down during disagreements at work or home. I use them myself and for helping others manage their anger, whether I’m helping from the mediator’s chair, the coach’s chair, or the organizational consultant’s chair: [Read more]