What’s one of the most frequent questions audience and Conflict Zen retreat members ask me about navigating conflict at work and home?
How to do conflict resolution right … more quickly?
Now, I’m no fan of hanging out in a difficult conversation because I like a slow pace. But I don’t buy the premise that, even in [...]
Thanksgiving and Arlo Guthrie’s Alice’s Restaurant are forever associated in my mind, and it’s a Thanksgiving tradition in my house to play it – and sing along – while cooking Thanksgiving dinner. This goes back to college days when my roommate and I memorized every word of the 19-minute song and played it repeatedly before [...]
Frequent and poorly delivered criticism is a breeder of conflict in relationships. Well intended or not, criticism can press your buttons and create a call-and-response pattern that’s none too pleasant.
There is a way to change that relationship pattern by responding differently to criticism.
A participant at one of my recent conflict resolution workshops – I’ll call [...]
Recent research out of the University of Colorado at Boulder suggests that the degree of physical warmth you feel influences the degree of psychological warmth you experience. Warming up hands and body may just help promote interpersonal warmth.
And while there’s much more to the success of a difficult conversation than the temperature of your hands [...]






